If you have lost or forgotten your iPad pass code, you can erase all data and restore the tablet to original factory settings using iTunes while the iPad is connected to your computer with the USB cable. The iTunes Restore feature reinstalls iOS and wipes all existing data from the device. You can also erase all settings and data directly on the iPad, but you must know your pass code to perform this reset action. Once the data is wiped, you can set a new pass code on the tablet.

Restore iOS with iTunes

Step 1

Connect the iPad to your computer and launch iTunes.

Step 2

Click the name of the iPad in the Devices section of the left sidebar, then click the “Summary” tab.

Step 3

Click the “Restore iPad” option in the Summary screen. A verification dialog box opens. Read the warning, then click “Restore” to initiate the installation. The licensing agreement opens. Read the agreement, then click “Agree.” iOS is downloaded and installed to the tablet. The iPad restarts with factory default settings and software restored. You can now set up your iPad as if it were a new device.

Step 4

Slide the “Slide to Set Up" switch to the right to launch the Setup Assistant on the iPad. Follow the on-screen instructions to set up your device.

Erase Data on Device

Step 1

Tap the “Settings” icon in the iPad home screen to launch the app, then tap the “General” tab to open the General Settings menu.

Step 2

Tap the “Reset” option to display the Reset menu.

Step 3

Tap the “Erase All Content and Data” option. The pass code prompt appears if a code is set on the device. Type the pass code, then confirm the action to remove all apps, files, settings and accounts from the tablet. The device is reset to factory default apps and settings.

Step 4

Slide the “Slide to Set Up" switch to the right to launch the Setup Assistant. Follow the on-screen instructions to set up your iPad.