If you have lost or forgotten your iPad pass code, you can erase all data and restore the tablet to original factory settings using iTunes while the iPad is connected to your computer with the USB cable. The iTunes Restore feature reinstalls iOS and wipes all existing data from the device. You can also erase all settings and data directly on the iPad, but you must know your pass code to perform this reset action. Once the data is wiped, you can set a new pass code on the tablet.
Restore iOS with iTunes
Connect the iPad to your computer and launch iTunes.
Click the name of the iPad in the Devices section of the left sidebar, then click the “Summary” tab.
Click the “Restore iPad” option in the Summary screen. A verification dialog box opens. Read the warning, then click “Restore” to initiate the installation. The licensing agreement opens. Read the agreement, then click “Agree.” iOS is downloaded and installed to the tablet. The iPad restarts with factory default settings and software restored. You can now set up your iPad as if it were a new device.
Slide the “Slide to Set Up" switch to the right to launch the Setup Assistant on the iPad. Follow the on-screen instructions to set up your device.
Erase Data on Device
Tap the “Settings” icon in the iPad home screen to launch the app, then tap the “General” tab to open the General Settings menu.
Tap the “Reset” option to display the Reset menu.
Tap the “Erase All Content and Data” option. The pass code prompt appears if a code is set on the device. Type the pass code, then confirm the action to remove all apps, files, settings and accounts from the tablet. The device is reset to factory default apps and settings.
Slide the “Slide to Set Up" switch to the right to launch the Setup Assistant. Follow the on-screen instructions to set up your iPad.
- Perform a complete reset prior to selling or giving away your iPad to remove all personal data and files.
- If you have your pass code, you can erase all data directly on the device per the steps in Section Two. After erasing all data, you can reset the pass code on the tablet.
- A complete reset deletes all accounts, passwords, personal information and saved data from the device. Additionally, your apps and media files are removed.
- Information provided in this article applies to iOS 7 and iTunes, version 11. Instructions may vary slightly or significantly for other versions of iOS or iTunes.
- Justin Sullivan/Getty Images News/Getty Images