A Western Union transfer can only be canceled if the money has not yet been received by the recipient.

The convenience of sending money with Western Union is a helpful advantage in a fast-paced society. Western Union money transfers are generally quick and can be done at numerous locations. In fact, Western Union is located in 200 countries plus territories with more than 400,000 locations, as noted on Western Union's website. As with any monetary transaction, however, there may come a time when a Western Union transfer will need to be canceled.

Look up the MTCN, or Money Transfer Control Number, from the transaction. It should be located on the Western Union form you filled out to transfer the money.

Contact Western Union. The phone number in the United States is 1-800-325-6000 or 1-800-877-8973 for TTY. If you are not in the U.S. or speak a different language, look up the appropriate phone number at Western Union's website.

Give the Western Union representative your identifying information, the MTCN, and the recipient's contact info.

Follow the instructions the Western Union representative gives you. It may be helpful to write down any pertinent info.

Things Needed

  • ['Western Union transfer form', 'Telephone', 'Paper', 'Pen or pencil']


  • Be polite when speaking with the Western Union rep. Acting rudely or with an accusatory tone will not be helpful.


  • A Western Union transfer can only be canceled if the money has not been collected by the recipient. You can check the status of a Western Union transfer via phone or on Western Union's website. (See References 3)

    The Western Union transfer fee may not be refunded.