Dell DataSafe offers users a cloud-based storage service for backups of computer files. If you decide not to use this service, uninstalling the program prevents constant reminders to update or back up. Some users have reported difficulty removing the program, as simply uninstalling it through Windows sometimes doesn't remove all the files. If you have used DataSafe in the past, cancel your subscription before attempting to remove the program from your computer.
Boot Into Safe Mode
Press “Windows-R” to open the Run dialog box. Type “msconfig” into the Open box, without quotes. Click “OK.”
Open the “Boot” tab and check the “Safe Boot” box. Choose “Minimal” as the type of Safe Mode, click “Apply,” and then click "OK."
Restart your computer. A new dialog box appears to give you the option to restart now or exit without restarting. Select the better option, and the next time your computer restarts, it will boot directly into Safe Mode.
Press “Windows” to open the Start screen. Click the down arrow near the lower left corner to open the Apps view. Search through the app list to find the icon for Dell DataSafe.
Right-click on Dell DataSafe's icon in the app list. Click “Uninstall” in the new menu at the bottom of the screen.
Verify the correct program is highlighted in the Programs and Features window. Click “Uninstall/Change” and follow any onscreen directions.
Remove all Dell DataSafe Files
Open File Explorer. Move your mouse pointer to the upper-right corner of the Start screen, then move it down. Click “Search” and type “This PC” into the box. Click “This PC” in the search results.
Select your "C:" drive in the left-hand window pane. Double-click the “Program Files” folder in the right window. Search for any Dell DataSafe subfolders, and delete all of them.
Check your Program Files (x86) folder. If you have a 64-bit system, check the other Program Files folder for more DataSafe files. Delete these.
Stop Startup and Boot Normally
Press “Windows-R” to open the Run dialog box and type “msconfig” into the Search box. Click on “Startup” and disable any references to Dell DataSafe. Click “Apply.”
Click the “Boot” tab. Deselect the “Safe Boot” option to restart normally. Click “Apply,” and then click “OK.”
Restart your computer. It should start normally.
- If evidence of Dell DataSafe still appears, you may need to use a commercial uninstaller program to remove every hint of the software (link in Resources). Files can still remain in your computer's registry, a database of settings that, in general, nonexperts shouldn't attempt to modify directly.
- Microsoft: Community: Dell's DataSafe Local Backup Problem... Can't Uninstall It
- Should I Remove It: Dell DataSafe Local Backup – Support Software
- How-To Geek: How to Boot Into Safe Mode on Windows 8
- University of Wisconsin-Madison: Knowledgebase: Windows 8 – Uninstall a Program
- Windows: Start Screen
- Windows: How to Work with Files and Folders