Beginning with Skype 6.5, Microsoft changed how contact requests appear in Skype. The Contact Requests box that previously appeared above the Contact list is now gone in lieu of message notifications and a pop-up for new requests. This change means requests are no longer found in one dedicated area. Instead, they appear along with your chat logs, which makes older requests more difficult to find.

Step 1

Log in to your Skype account in Skype for Desktop. If you have a new contact request, a pop-up notification appears. Pop-ups don't display for old requests.

Step 2

Click the "Recent" tab and look for recent request notices. Unread requests appear with an orange circle to the right of the contact. Previously read requests won't display this circle, but you can recognize an unapproved contact by the question mark inside the contact's status icon.

Step 3

Click "Show Earlier Messages" to view contact requests and messages that are more than one week old. Look for the same question mark status icon to find unapproved contact requests. Once approved, the question mark disappears, but clicking the contact and viewing the earliest message will reveal the original contact request.

Step 4

Click "Accept" or "Add to Contacts" to accept the contact request or "Decline" to reject it.