You can import contacts from another email program or service into Outlook using the desktop client or the Outlook Web App, formerly known as Outlook Web Access. Import your contacts from cloud-based email services, such as Gmail, Yahoo and Outlook.com, as well as from your Internet Service provider email accounts. A prerequisite for importing your contacts into the Outlook Web App is that your contacts must be exported from the other email account into a CSV data file. Check your email provider’s support documentation for instructions on exporting your contact data to the CSV file format.

Step 1

Open Outlook Web App in a compatible browser, then click the “People” option to open your contact list.

Step 2

Click the gear icon, then click the "Import Contacts" option to launch the Import Contacts wizard.

Step 3

Click "Choose File" in the wizard to open the file selector, then browse to and click the CSV file you exported from your source email account. Click "Next" to initiate the import. When the import is complete, the Finish screen displays.

Step 4

Click the "Finish" button to close the wizard.