HECS (Higher Education Contribution Scheme), which is now called HELP (Higher Education Loan Program), is a form of student loan available in Australia. There are two ways to repay this loan: through your income taxes or through planned repayments. Direct repayments have the advantage of providing a "bonus" every time you repay $500 or more. In order to properly plan and prepare for your repayments, you'll first need to know how much you owe.
Check the statement the Australian Taxation Office sends you in June. The statement will tell you both how much you owed the year before, plus any new payments made in the year, and any debts which took place in the second half of the year. The statement also tells you how much you can pay to bring your account to zero. This statement is only sent automatically to those who have either made a payment or incurred debt on their accounts in the previous 15 months.
Call the Australian Tax Office and ask them to provide you your balance over the phone. For information on contacting the ATO, see Resource 1.
Call the ATO and ask them to mail you a paper statement. They will be able to do this any time of the year, regardless of activity on your account.
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